A Gas Leak Is An EMERGENCY Until Checked

Please note for your safety the “INSTRUCTION TO CALLER” information.
When a Gas Leak Call is called in the following questions will be asked. This information is needed to determine how best to respond to your needs.
1. Who Is Calling?
2. Is There A Fire?
3. What Is Address Or Location
4. Is Odor Inside Or Outside?
5. Is The Smell Weak Or Strong?
6. How Long Have You Smelled This Leak?
7. Can You Hear It? 
8. House, Apartment, Business?
9. Date and Time of Call 

INSTRUCTIONS TO CALLER
Leave The House Or Area
Do Not Turn Anything On Or Off
Do Not Open Windows
Do Not Ring The Door Bell
Do Extinguish All Open Flames
Do Not Hang Up The Phone, Just Lay It Down

Phone number to call: 217-382-4023 (This is a 24 hour number)
Martinsville City Hall: 217-382-4323
Normal Business Hours: 8:00 A.M. – 4:00 P.M.
Monday – Friday